Shipping policy

Domestic Shipping

• Shipping Methods: We offer [ standard, and express shipping].
• Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, as well as the chosen shipping method. You will see the estimated shipping cost during the checkout process.
• Shipping Times: Please allow [2-8] business days for domestic orders to be processed and shipped. Actual delivery times may vary depending on your location and the chosen shipping method.
• Free Shipping: We offer free shipping on orders over [50€].
  
  

International Shipping

• Shipping Methods: We offer [Standard and Express Shipping].
• Shipping Costs: International shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping destination. You will see the estimated shipping cost during the checkout process.
• Shipping Times: Please allow [7-14] business days for international orders to be processed and shipped. Actual delivery times may vary depending on your location and customs clearance procedures.
• Import Duties and Taxes: Please note that you may be subject to import duties and taxes upon receipt of your order. These charges are the responsibility of the customer and are not included in the shipping cost.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.  

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer support team within [number] days of the expected delivery date. We will investigate the matter and take appropriate action.

Returns and Exchanges

Please refer to our Returns and Exchanges policy for more information on returning or exchanging items.